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Frequently Asked Questions

General Questions

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Delivery Drop-Down

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Categories

Not sure what beverage options to choose from between bottled water, sparkling water, or coffee? We've created sub-categories to help guide you towards ordering the right products for your home or office. The Categories drop-down menu, which consists of Bottled Water, Sparkling Water, Hot Beverages, Water Dispensers, and Supplies (including Cups) will allow you to see all of the products related to each category upon click

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Save on many products with on-going or monthly offers on your favorite items. You can click or tap on that product image to go directly to the product page to see more details. Your savings or offers will be applied at Checkout and can be viewed in your Cart

Search

Our new site has been optimized to include the ability to search for any product we sell. Our powerful search engine even searches our FAQ section so you can easily find the answers to your frequently asked questions. You can review all of the search results found in Products or FAQs with just one click and no matter what you’re searching for, you’ll always see search results begin to pre-populate in the drop-down as you begin typing.

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Next Delivery Drop-Down

The Next Delivery drop-down menu shows a view of your next upcoming delivery date, number of items in order, and what time the delivery is scheduled to occur. Within this view, you also have the ability to view additional delivery details and all upcoming deliveries.

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Account Drop-Down

Manage one or multiple accounts, access billing information, and determine payment methods through the Account drop-down menu. This view will give you quick links to the My Profile, My Invoices, and My Payment Methods pages. Clicking on any one of the links will take you to that specific page with additional details and settings to edit. You can return to these pages at any time to make changes or edits to your settings.

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