Frequently Asked Questions

You have questions, we have answers! Checkout our frequently asked section below for more details.

How does our water filtration service work?

To start the process, you can either fill out the form for a callback or call a Ready Refresh® filtration specialist at 1-800-759-6208. After you place an order, we will schedule a convenient appointment to install your new ReadyRefresh® filtration system. A certified ReadyRefresh® service technician will determine the locations of your water and electrical sources and will ensure that the right technology is selected to filter your tap water.

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What makes our filtration and technology standout compared to others in the market?

• All rental installation and maintenance is performed by certified ReadyRefresh® service technicians.
• We exclusively use filters manufactured by 3M Purification Inc., that have been certified by NSF International and WQA for sustainability.
• Our filtration experts research innovative technology to use, as appropriate.
• We create filtration innovations to ensure the best value for our customers.

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What are potential problems with tap water?

Common problems with tap water can include unappealing taste, color, and odor, as well as the presence of minerals, sediment, and bacteria. All of these quality issues can be resolved by our filtering technologies.

Over time, environmental contaminants-such as dirt, rust, iron, asbestos, and mineral deposits-can build up in public water supplies and infrastructure. Aging city and building water pipes can also contribute to this debris. Acid rainwater can dissolve some of this buildup, which then flows downstream to homes, office buildings, and stores.