Our convenient Big Bottle Return Service is available to all our customers! We deliver great-tasting water right to your door and pick up your empties when you're done hydrating. This is a great solution for our environmentally-minded customers. All you have to do is leave your empty 3- and 5-gallon bottles out for your ReadyRefresh driver to pick up at your next delivery. We then clean, sanitize and refill the bottles so the cycle can continue over and over again. In fact, each bottle is refilled and reused approximately 25 times. After that, we recycle them so the bottles can begin a new life.